Your connection is insecure or not private.

When connecting to a website you might see the message “Your connection is insecure” or “your connection is not private” or “SSL certificate expired” accompanied by a not very helpful panicky message.

What causes this?

There are security safeguards to prevent you from being diverted to a fake website (see Compromised Computer below) which might trick you into giving up password or other information. They also encrypt data so that an eavesdropper on your network cannot read sensitive data. In practice this latter situation, though, is very unlikely.

So, what are the main causes and remedies of “insecure” messages.

Wrong date and time

If the date and time on your computer are not roughly accurate then this can cause the error, something which is easy to check. Older computers are more prone to this.

Slow internet connection

This can produce symptoms of an Insecure error.

Temporary website fault

Sometimes there is a configuration error on the website which you trying to access.

Maintenance problem on website

Secure access is validated by something called an SSL Certificate on the website. You don’t need to know the Science Bit but the certificate needs to be renewed from time to time. Sometimes this is overlooked by the website owner.

Compromised Computer

This is the least likely but it works as follows.

A trojan or virus created by a hacker finds its way into your computer.
It then interferes with the network settings such that when you go to certain websites it actually diverts you to a fake one.
On the fake site, you haplessly enter your username and password. This information is captured and the  hacker can then log into the real website.

WHAT TO DO

Check the date and time on your computer.

Try accessing the website again after a few minutes. This won’t harm anything. If the problem persists then leave it for an hour or so before trying again.

Still problems? See if you can try the website from another computer. If it works fine then try again one last time from your own computer. If you still get the error then consult A222 and we’ll take a look.

Syncovery Backup – manual operation

Insert your backup disk. If Window pops up a ‘…what to do…’ then dismiss it.

Invoke Syncovery from the desktop or start menu. This is identified by the following icon.


If at top left there is a link saying “Switch to Advanced Mode” then please click.

RUNNING THE BACKUP
You’ll now be in the Profile Overview Tab.

There are 4 profiles listed in this example:-

1-external
2-daily
3-weekly
4-logs

Your computer will have a different profile list.

Tick the box against 1-external or whichever you’ve received instructions for.

Press the Double Arrow in the toolbar at the top. Make sure you hit the double, not the single.

The backup will now run.

If an error is reported or if ANY of the profiles are highlighted in red then please note it and contact A222.


On completion, close the Syncovery program; disconnect the external disk; store it away from the computer.

CHECKING BACKUP

If on start up your get an ‘overdue’ message and there’s no good reason for anything to be overdue then consult A222.

Also, if any errors are indicated (highlighted in red) before or after you run the backup then consult A222 for advice.

OUTLOOK and BACKUP

If you use the Outlook desktop program then please don’t launch this at computer start up, wait for 5 minutes. This is to allow any email backup to take place.

Windows 11 Update

In 2015 Windows 10 appeared and users of Windows 7 and 8 were offered free automatic updates.

Sometimes this went smoothly. At other times there were all sorts of problems: wifi no longer working, printer connections lost, programs no longer working.

Also in some cases when the update was successful, some computers almost ground to a halt because, whilst powerful enough to run Windows they could not cope with Windows 10 which was much more demanding of resource.

At the moment updates from 10 to Windows 11 are being offered. Anecdotal evidence suggests that there are no problems save for users needing to get familiar with a new system.

Things could, however, go wrong so please heed the following recommendations:-

Backup all data before allowing the update.
Ensure that you have access to the installation files for the programs which you use (in case they need to be re-instated).
Do the update at a quiet time so that any problems can be addressed before the computer is needed again.

A222 can, of course, help with all this.

Boot?

We talk about ‘booting’ and ‘rebooting’ but where does the term come from.

Early computers started up by reading a short length of magnetic tape.

This was called, in geek-speak, the Bootstrap.

Email hacked?

You have people receiving odd emails from you and assume you’ve been hacked. What has happened?

Computer Hacked?

This is unlikely and one of the situations below is more likely. If you have other symptoms or are worried then I am happy to check your system, please get in touch.

Phished or email hacked?

Email hacking is not as easy as one might think, more likely you’ve been ‘phished’ – tricked into logging in to a fake site and your details have been compromised. Change your password and all should be well.

Spoofed?

Depending on your email setup, it may not be difficult for a spammer to send out email as if it is from you. This usually happens when a group email including yours has fallen into the wrong hands – and this may be nothing to do with you directly at all.

This can be hard to tell from Phished per above. Change your password anyway.

,,,and finally

Best practice is to use different passwords for different sites – at the very least have a unique one for your email.

If somebody has acquired your email address and password then they may try to log into other sites of which you have membership.

So, if you use other websites with the same email address and password as your email one then log in soonest and change the passwords on those sites.

Antivirus software – 2021

I am no longer providing monitored antivirus and security systems.

Instead I am offering to install one of two very good products (Bitdefender or ESET) for which I will ask you to purchase the licence directly from the provider.

I will, of course, be happy to talk you through this process and provide whatever assistance is needed.

Installation is free for any computer on which I have installed Bitdefender or ESET in the past otherwise a small fee will be charged.

Prices are below to help you to calculate the best option. Bitdefender have frequent promotions so prices do vary.

Bitdefender Total Security1 year2 year3 year
up to 5 computers42120150
ESET Internet Security
1 computer406085
2 computers456895
3 computers5075105

Word File Repair

From time to time you may notice formatting errors in a Word document or it may take a while to open. It is worth trying a Repair.

Before you do this, make a copy of the problem file just in case something goes wrong.

Start up Word, do File — Open

Choose Browse and go to the relevant folder.

Choose the file you want and drop down the Open button to Open and Repair

At this point, any problems diagnosed will be shown and Word will try to fix them. Close the dialog box.

Now, save the file. Ensure that you don’t save over the original file!

Close and re-open the saved file. Hopefully it will open a lot quicker. Visually check it to make sure that nothing is wrong or missing.

Emergency Wifi?

You’ve got that vital Zoom meeting and your usual broadband or wifi is playing up. Sometimes so bad that you can’t continue the meeting. What’s to do?

There’s a short term solution to this and it uses your phone. A technique called tethering. It works if you are using a tablet, laptop or wifi enabled desktop PC.

Here are instructions. These are for a Motorola G series Android but will give you the idea. With other platforms you may need to delve a bit for what you need.

Make sure your phone is charged up first.

  1. Go to Settings then the Wireless & Networks section.
  2. Choose More then Tethering & Mobile Hotspot.
  3. then Set Up Wifi Hotspot.
  4. You’ll be asked to enter Network name. You can use what is offered or choose your own. Like ‘Fred’ or somesuch.
  5. Enter a password. You can use the default one offered but it will be something like b0b5azaq44 which is impossible to remember. You may choose an alternative which is memorable to you but not guessable by anybody else.
  6. Accept default values for Security and Band and hit Save.
  7. Flip the Mobile Wi-Fi hotspot option to ON.

What has happened?

You’ve just created a Wifi Router.

On your laptop (or whatever) go to your wifi list, select the name you entered at 4 above and the password at 5.

You are now connected to mobile broadband via your phone!

It may not be as quick as your usual connection (though it might be) and I can’t guarantee that it will be more reliable (though in a good 3g/4g reception area it should be OK).

You’ll also accumulate data charges from your mobile provider if you exceed any free monthly allowance.

Good news is that you are back on the net and back into your meeting.

You can use your phone at the same time, by the way.

When you’ve finished….

Turn off the hotspot (see 7 above) to save on battery and also for security purposes.

Sales Commission

For most items which I sell on your behalf, I will take a commission of the final sale price per below. I look after packaging and dispatching as well. When I’ve made the sale and been paid then I’ll remit the net proceeds to you. If there’s a subsequent problem or dispute with the buyer then I deal with that – I won’t come to you for a refund. In other words, once the money is yours then it is yours.

GrossCommissionNet
1037
20614
30921
401228
501535
601842
702149
802456
902763
1003070
1103377
1203684
1303991
1404199
15043107
17548127
20053147
22558167
25063187
27568207
30073227
32578247
35083267
37588287
40093307

Synology Drive

For those with a Synology NAS drive, such as the DS218, this is a way to access your files from anywhere.

Operating in a similar way to Google-Drive or OneDrive, the Synology-Drive app or program allows you to access your NAS files as if they were on your PC – wherever you happen to be. You just need an internet connection.

This means that you could create a file on the NAS and then read or modify it using your laptop, even if you are in a different building (or country). Once saved, then the updated file will find its way back to the NAS automatically.

Unless specified otherwise, the program will not download all of your NAS files to your device. This is good thing as the volume of NAS files tends to be more than a laptop can accommodate – and certainly more than a phone can manage!

The program uses the device’s conventional Explorer/Finder to show you files and folders mirroring those on the NAS.

Files are only downloaded when opened. A file may also be ‘pinned’ which means it will download without being opened.

Security/confidentiality can be an issue. The files will happily download to encrypted folders such as those maintained by the Windows native Bitlocker or 3rd party programs such as Descrypt. This means that should your laptop get stolen then the files will be unreadable.

CAVEAT

Downloading and syncing are only possibly while the NAS is connected to the internet. This will usually be the case. There is no cloud copy of the files as there is on, say, Onedrive.

When working directly on the NAS, then Office (for example) will lock any file which you have open and no two people can use it at the same time. This does not apply with files accessed via Synology-Drive and there is a danger of ending up with two versions of the same file. Obviously co-ordination with ones fellow team members is essential here.

The first time you open a file or pin it then this may take a little while. Not unreasonable as it needs to upload from the NAS to the cloud then down to the device. After that it will open right away. It is also possible to unpin a file: the local file is deleted but the name remains so that it can be repinned or (re)opened.

COST

There is no charge which is generous of Synology who must be dedicating a chunk of their network to servicing the Synology-Drive process.

EVALUATIONS

The process has been proven on the following platforms. Others will be tested in due course.

Android Phone or Tablet

Works fine but many file types will need a specific reader or app to be installed. Word/Excel files are good example.

Windows 10 Laptop or PC

Works well, no problems noted.